Sales Support

Customer Service is of paramount importance to us here at the Cora Barclay Centre. We believe that soundfields and associated equipment should be easy to use and install. We also understand how new equipment should be installed correctly and training on that equipment be undertaken as quickly as possible to achieve the full benefit for all your staff and students.

Product training is available on all Cora Barclay equipment including:

  • Front Row Pro
  • Front row Tempo
  • Front Row to Go
  • Lightspeed RedCat
  • Lightspeed 850 IR fixed soundfield
  • Easy Listener Personal FM
  • Edulink Personal FM
  • Puzzle Loop system products

Installation

We have a team of people who are trained in Classroom Acoustic Testing and Assessments who will assist your school in the whole installation process. All of our staff are dedicated to making the whole process of purchasing your soundfield as simple as possible. 

William Woytowych Educational Audiologist
MSc(A),BSc,BEd,Dip Deaf Ed.,MAudSA(CCP)

Jenny Watchman - Consultant
Teacher of the Deaf / Classroom Acoustic Technician / Soundfield Trainer

Mark Howells
Technical Sales Support / Classroom Acoustic Technician /Soundfield Trainer

Tiffany McNicol
Finance and Sales Support

Pam Spooner
Administration

Acoustic Testing

Testing in classrooms is a vital component to the correct installation of a soundfield system. Here at the Cora Barclay Centre we use sound level meters and reverberation  testing equipment to gain the necessary information to install the speakers in the correct places thus giving the best coverage for that particular room design. We do this by entering the data into the PhonicEar testing software which runs through all the different placements and speaker design types to give the best  Acoustic coverage for that area.

CBC 12 month Extended Warranty

The Cora Barclay Centre believes 100% in the quality of the products that we offer, so much so that we are now willing to offer the only Extended Warranty on PhonicEar equipment available in Australia.

Standard 12 month Extended Warranty on all products bought before August 06  --- $280 per system per year.

On all new PhonciEar Equipment the Extended Warranty (if purchased with the new equipment) $200 per system per year up to 5 years from date of purchase.

Links to PhonicEar & Lightspeed website

http://www.phonicear.com.au
http://www.multimediaonwheels.com.au/light.html